Privacy Policy
Matrix Partners Pty Ltd (“Matrix”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store and disclose personal information, including information collected through our website.
Personal information we collect
The type of personal information we collect depends on how you interact with us and may include:
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contact details you provide to us (such as name, email address and phone number)
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information submitted through website enquiry forms
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website usage information, including pages visited, time spent on the site and interactions with content
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technical information such as IP address, browser type and device information
We only collect personal information that is reasonably necessary for our business activities.
How we use personal information
We use personal information to:
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respond to enquiries and provide our services
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communicate with clients and prospective clients
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operate, maintain and improve our website
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understand how visitors use our website and improve performance and usability
Website analytics and tracking
Our website uses Google Analytics to help us understand how visitors use the site and to improve its performance.
Google Analytics uses cookies and similar technologies to collect information such as:
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pages visited
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time spent on the site
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referral sources
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general location and device information
This information is used in an aggregated and analytical form and is not used by us to identify individual visitors.
Google may process this information on servers located outside Australia in accordance with its own privacy practices.
Cookies
Cookies are small text files stored on your device when you visit a website.
We use cookies on our website for analytics and performance purposes only. Cookies help us understand how the website is used and allow us to improve functionality and user experience.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.
Disclosure of personal information
We do not sell personal information.
Personal information may be disclosed to trusted third parties where necessary to operate our website or provide services, including technology and analytics providers. Where this occurs, we take reasonable steps to ensure personal information is handled appropriately.
Access and correction
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, out of date or incomplete.
Requests can be made by contacting us using the details below. We may require verification of identity before processing a request.
Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Matrix Partners Pty Ltd
Email: info@matrixpartners.com.au